Windshield Repair vs. Replacement: Why Repair Wins

When it comes to maintaining your vehicle’s windshield, two primary options emerge: repair or replacement. While both solutions have their place, windshield repair often offers distinct advantages that make it a preferred choice for many drivers. Here’s why:

1. Cost-Effectiveness

Windshield repair is significantly cheaper than a full replacement. Repairing a small chip or crack can save you a substantial amount of money compared to replacing the entire windshield. This cost-saving aspect makes repair an attractive option for minor damages.

2. Time Efficiency

Repairing a windshield is a quick process, often taking less than 15 minutes. In contrast, replacing a windshield can take several hours, especially when considering the time needed for the adhesive to cure properly. For busy individuals, the time saved with a repair is a significant advantage.

3. Environmental Impact

Opting for repair over replacement is also an environmentally friendly choice. Windshield replacement generates waste from the old glass and uses new materials for the replacement. Repair, on the other hand, minimizes waste and the need for new materials, making it a greener option.

4. Maintaining Original Seal

The factory seal on a windshield is difficult to replicate. Repairing a windshield maintains this original seal, ensuring that the structural integrity and safety features of the vehicle remain intact. Replacement, despite the best efforts of technicians, might not always match the quality of the original seal.

5. Insurance Benefits

Many insurance companies cover windshield repairs with little to no deductible, recognizing the cost-saving benefits. Some insurers even prefer repair over replacement for minor damages, as it reduces their costs as well. This can make the repair process even more affordable for vehicle owners.

6. Aesthetic and Functional Preservation

Repairing a small chip or crack promptly prevents it from spreading and causing further damage. This proactive approach preserves the appearance of your windshield and maintains optimal visibility. Neglecting minor damages can lead to larger cracks that necessitate a full replacement, which is more costly and inconvenient.


While windshield replacement is sometimes necessary, especially for severe damage, windshield repair offers several compelling advantages. It is cost-effective, time-efficient, environmentally friendly, and helps maintain the original integrity of your vehicle. By addressing minor damages early through repair, drivers can avoid the greater expense and inconvenience of full windshield replacement.

Expanding Horizons: Automotive Businesses Embrace Windshield Repair Services


In the ever-evolving landscape of the automotive industry, businesses are constantly seeking ways to diversify their services and enhance customer satisfaction. One such innovative addition gaining popularity is the integration of windshield repair services into automotive establishments. This strategic move not only caters to the growing demand for convenient and efficient solutions but also presents lucrative opportunities for businesses to boost their profits.

Benefits of Adding Windshield Repair Services:

  1. Enhanced Customer Experience: By offering windshield repair services, automotive businesses can provide a one-stop solution for their customers. Drivers appreciate the convenience of having multiple services available in one location, making it more likely for them to choose your business over competitors.
  2. Cost-Effective Solution: Windshield repair is often more cost-effective than windshield replacement. This appeals to customers who are looking to save money while still ensuring the safety and integrity of their vehicle’s glass. Businesses can attract budget-conscious customers with competitive pricing for repair services.
  3. Quick Turnaround: Unlike windshield replacement, repairs can often be completed in a shorter time frame. Quick turnaround times not only improve customer satisfaction but also allow businesses to serve more clients throughout the day, increasing overall productivity.
  4. Environmentally Friendly: Promoting windshield repair services aligns with the growing emphasis on eco-friendly practices. Repairing a windshield instead of replacing it reduces the need for new materials, contributing to sustainability goals and appealing to environmentally conscious customers.
  5. Expertise Showcase: Offering windshield repair services showcases the technical expertise of the automotive business. It positions the establishment as a trusted authority in vehicle maintenance, attracting customers who value skilled professionals to handle their automotive needs.

Profit Potential:

  1. Increased Revenue Streams: Windshield repair services add a new revenue stream to the business. By attracting more customers seeking these specialized services, the overall income potential of the automotive establishment is significantly expanded.
  2. Cost Savings for Customers: While windshield repair services generate revenue for the business, they also provide cost savings for customers compared to full windshield replacements. This competitive pricing can attract a larger customer base, leading to increased profits over time.
  3. Repeat Business and Referrals: Satisfied customers are more likely to return for other automotive services and refer friends and family. Offering windshield repair can act as a catalyst for building long-term relationships with clients, fostering loyalty and increasing the likelihood of repeat business.
  4. Marketing Opportunities: The addition of windshield repair services provides ample marketing opportunities. Businesses can promote these services through various channels, such as social media, local advertising, and partnerships, attracting new customers and creating awareness within the community.


Incorporating windshield repair services into an automotive business is a strategic move that brings a multitude of benefits. From enhancing customer experience to tapping into a new revenue stream, the decision to offer these services can position the business as a comprehensive solution for all automotive needs. With the potential for increased profits and customer satisfaction, windshield repair services are proving to be a valuable addition to the repertoire of forward-thinking automotive establishments.

Wet Windshield? Postpone That Repair!

Wet Windshield

There will always be rainy days. Unfortunately in the windshield repair business, water and resin do not mix. Simply wiping the water from the surface is not sufficient. When it rains, water seeps into a break on a windshield and if you try to repair it, the resin will not completely setup and cure. When the water eventually evaporates from the repair, you will be left with ugly air pockets inside of your repair and an unhappy customer.

If you have an indoor facility, then you can dry off the windshield with a towel and use a hairdryer to evaporate the water from the break before the repair. This will take some time. You want to make sure that the glass does not get too hot as this can cause the break to crack. Or you can simply let the water evaporate naturally. Whichever method you choose, take your time and make sure that the break is free from moisture before proceeding with your repair.

If you don’t have a facility to do an indoor repair, then simply postpone it until the next dry day. If you explain to your customer that rain can ruin the repair, they will gladly wait.

Make Sure All The Legs Of A Star Fill Completely…Here’s How

Typical Star Break

Star and bullseye repairs are generally very easy windshield repairs to perform. Here are a few tips you can use to make sure they are the best they can be:

1. If you want to see how a leg of a star is filling you have to get your eye down near glass level and look at the leg from its side. From that angle you can see the depth of the line and actually see whether or not the resin is filling in. Because the leg is so thin, looking at it from above will reveal nothing.

2. Be sure and look at the leg of a star from both sides when filling it. The general rule is if you can see it from one side and not the other, then it is filled. If you can see the leg from both sides, then it is not filled.

3. With your injector under pressure (piston screwed down), use your probe to apply slight pressure at the base of each leg. This technique forces the resin to fill the leg all the way to the tip. Be sure not to press too hard as this can make the leg grow.

4. If you are doing a star repair and all the legs are filling great except for one, then you will want to drill directly into that leg and fill it from the new drill hole.

Use these tips to insure you are performing the absolute best windshield repairs possible.

Windshield Repair Cold Weather Tips

As winter is upon us, many of you have asked the question…Is it safe to do windshield repair in cold weather? While repairing windshields outside in the bitter cold is not ideal, it can definitely be done. For best results, take the following tips for cold weather repairs.


  •  In frigid temperatures, don’t store your resin and equipment in your vehicle overnight. Bring your windshield repair kit inside with you so the next day it is warm and ready for your first repair. Keep your resin warm during the work day. If need be carry your resin bottles in your pocket.
  • Warm the windshield with the defroster. To keep the windshield from cracking, make sure not to over heat the glass. Around 70 degrees Fahrenheit is optimal. If the defroster is not available then use a lighter to warm up the area to be repaired. Again not too hot.
  • Allow for extra time during the curing process. Usually an extra 2 minutes is adequate as long as the you have ample sunshine. For partly cloudy conditions, add another minute or two.
  • If you are using a UV lamp, try to keep that warm as well for optimal curing power.
  • As always never attempt to repair a windshield that is wet. The break needs to be completely free of moisture for the repair to work.

I hope these tips will help you this winter perform the very best repairs possible. Of course the very best cold weather solution is to perform your repairs indoors if that is at all an option.

Insurance Companies Pay 100%…Your Customers Pay $0.


On a typical work day a potential customer will call you for a quote to fix a break on his/her windshield. You can quote them and hope they agree to use your shop. Or you can inquire about their auto insurance coverage first. If they have comprehensive coverage most insurance companies will waive their deductible and pay 100% for the repair. The repair is FREE to them. Free is a pretty easy sell. Everyone likes free. With a simple phone call the insured can get the claim setup and assigned to your shop. You do the work and bill the insurance network handling the claim and your customer will appreciate the fact that you took the extra effort to save them money.

I mentioned before that most insurance companies offer to waive the deductible for a windshield repair. State Farm is one exception. They will only pay for a windshield repair if the deductible is $0. They will not waive a deductible as the other insurance companies will. So you should first find out if you’re talking to a State Farm customer before telling them they can get a free repair.

So there you have it, another great incentive for your customer to take care of their windshield problem sooner rather than later.

Money Saving Tips…Make Your Windshield Repair Supplies Go Farther

Every windshield repair company relies on a number of different resins and supplies to make their operation successful. Here we will share some money saving tips to make your supplies last longer and go farther.

dlxcombo2Resin – Surely the most expensive of your supplies and one you want to go as far as possible. Most windshield repair resins have a 1 to 2 year shelf life at room temperature. The resin in your vehicle is usually subject to temperatures much higher than that, especially during the hot summer months. Take approximately 1/4 ounce of resin with you in your vehicle and store the bulk of your resin in your temperature controlled shop. When working outdoors, keep your resin bottles closed until you are ready to dispense the resin into your injector or syringe. Try to shade the open bottle from direct sunlight so as not to expose the resin to the sun’s ultraviolet light. Continue reading

Accept Credit Cards Today and Expand Your Windshield Repair Business

People today use credit and debit cards to pay for just about everything. Windshield repair is no exception. If you don’t accept that form of payment you could be potentially losing out on quite a lot of business. Fortunately there is a simple solution where you can start accepting credit cards using your smartphone and a plug in card scanner from companies like Square Up and Intuit. Both allow you to take credit cards while paying a flat rate per sale of 2.5% to 2.75%. No additional monthly fees apply. You only pay when you use it. Getting started is easy. Contact the company’s website and order the free scanner and download the free software to your smartphone. Fill out a simple application and you’re on your way. Don’t lose another job to the big boys. Start accepting credit cards today!

Windshield Repair Marketing Tips

marketing strategy

Okay, you’ve got your own windshield repair company. Now all you need is business. Here are some tips to help jump start your sales:

1. Get your business signed up with the insurance billing networks. These are a handful of companies that act as the middlemen for the insurance companies and process all of their auto glass claims. Examples are the SGC Network (, Lynx Services (, Harmon Solutions Group ( and Gerber National Glass Services ( Continue reading